Terms of Service

Effective date, July 27, 2026

These Terms of Service are the agreement between you and HEAVENLY69. They govern your access to the Platform, your Membership, and everything you do here. They are written to be read, not skimmed. A few minutes now will tell you exactly where you stand.

You see the words artificial intelligence and something in you pulls back. I understand. So let me tell you, as the one human behind all of this, what HEAVENLY69 actually is.

H69 is NOT only AI. It is decades of hard earned, deeply human skill, in technology, in business, in design, in writing, in art, built long before these tools existed. AI did not create this place. It is the newest instrument in hands that trained for a lifetime, and everything here is directed, curated, edited and refined by me until it feels exactly right.

Preparing HEAVENLY69 for its global launch took one year of relentless, passionate work by one independent creator. AI removed the last wall between us. It lets one person reach their true people, everywhere on Earth, with a quality that once demanded an entire studio. This is a new art form, human craft amplified by the finest tools of this age. It is my authenticity, extended. AI is how I reach you.

§ 1. Who We Are & Acceptance of These Terms

HEAVENLY69 (“HEAVENLY69”, “H69”, “we”, “us”, “our”) is a private, strictly 18+ adult Membership platform. HEAVENLY69 is an independent adult entertainment project, operated by its creator. A formal operating entity is being established, and this section will be updated when it is in place. In keeping with the private character of the Platform, HEAVENLY69 operates under its brand name and is reached by email at legal@heavenly69.com.

By creating an account, purchasing a Membership, subscribing to the newsletter, joining our community, or otherwise accessing or using the Services, you agree to be bound by these Terms and by the policies they incorporate. The Refund Policy, the Acceptable Use and Community Conduct Policy, the Privacy Policy, the 18+ and Content Disclaimer, the DMCA and Copyright Policy, the Content Removal and 2257 Statement, the AML and Crypto Compliance Policy, and, if you join the affiliate program, the Affiliate Program Rules and Global Ranking Rules, together with the other policies linked in these Terms (together, the “Agreement”). If you do not agree, do not use the Services.

You also affirmatively accept these Terms through the checkboxes presented at checkout and, where applicable, at affiliate signup. Each of those confirmations is recorded, and you acknowledge and agree that we may rely on them as your informed consent to this Agreement and to the adult nature of the Services.

§ 2. Eligibility

The Services are for adults only. You may use the Services only if all of the following are true, and each time you access or use the Services you represent and warrant to us that they are.

  • You are at least 18 years old, and at least the age of majority in the place where you live if that age is higher than 18.
  • Viewing sexually explicit adult material is lawful in the place from which you access the Services, and you are not accessing the Services from any place where they are prohibited to you.
  • You have the legal capacity to enter into a binding contract.
  • You are not subject to sanctions, and you are not located in a jurisdiction subject to comprehensive sanctions or embargo, that would make your use of the Services or your payment unlawful.
  • You have not previously been suspended or removed from the Services.
  • All information you provide to us is truthful and accurate.

You confirm your age at our age gate before entering, and again by checkbox at checkout. Each confirmation is recorded. You acknowledge and agree that we grant access in reliance on your confirmations and representations, and that any misrepresentation, of your age or of anything else, is a material breach of this Agreement. If we learn that any person under 18 has accessed the Services, we will terminate that access immediately.

Availability by location. Payment for the Services is processed by a third party cryptocurrency payment processor, and the availability of the Services and of cryptocurrency payment may be limited in certain jurisdictions, both by that processor’s terms and by your local law. You are solely responsible for ensuring that your access to and use of the Services and the payment processor are lawful in your jurisdiction, and you must not use the Services where they are not permitted to you. HEAVENLY69 makes no representation that the Services are appropriate or available in any particular location.

Age assurance by location. HEAVENLY69 uses an age confirmation gate, and your confirmation of your age at that gate is a representation on which we rely. You remain responsible for knowing whether, and how, the law of the place from which you access the Services regulates access to adult material, including any age verification or eligibility requirement that applies to you. HEAVENLY69 may restrict or block access to the Services from any jurisdiction, at any time and without notice, where it determines that applicable age verification or other legal requirements so require. Where your local law imposes an age verification requirement that applies to you, you must not access the Services unless and until you can lawfully do so.

§ 3. Definitions

  • “Platform” means the HEAVENLY69 website, its Member areas, and the private HEAVENLY69 community spaces we operate, including our community on Discord.
  • “Services” means the Platform, the Content, the Membership tiers, the Goddess experience, the newsletter, the affiliate program, and every related feature we provide.
  • “Content” means all material made available through the Services, including text erotica, imagery, audio (including consensual erotic hypnosis audio), video, Goddess conversation, community features, designs, software interfaces, and branding.
  • “Member” means a person who holds an active Membership. Where these Terms address anyone who uses the Services, including newsletter subscribers and visitors, we say “you”.
  • “Membership” means a paid subscription to the Platform at one of the published tiers, for the monthly or yearly period purchased.
  • “Goddess” means any of the fictional personas presiding over the community, currently PRAXIS, NIIRVA, MINETTA, VIKKI, VELVARESSA, and BIANCA, with LUNA announced as coming soon, together with any personas we may add, retire, or change.
  • “Affiliate” means a Member accepted into the HEAVENLY69 affiliate and referral program under the Affiliate Program Rules.

§ 4. Your Membership & License to the Content

What a Membership is

HEAVENLY69 offers three Membership tiers, Access Opener, Abyss Diver, and Bliss Master, each available monthly or yearly. Current pricing is shown at checkout and in the pricing section of our homepage. The price shown is the whole price. Bliss Master Members may additionally make optional, repeatable “Leak” contributions. A free newsletter is open to anyone 18 or older and does not require a Membership.

A Membership is one fixed price subscription to the Platform’s own curated Content and community. HEAVENLY69 is not a cam site, not a dating or escort service, and not a creator marketplace.

Your license

While your Membership is active and you comply with this Agreement, we grant you a personal, nonexclusive, nontransferable, nonsublicensable, revocable, limited license to access and view the Content through the Services, for your personal, noncommercial enjoyment only. This license is the only right you receive in the Content. It ends when your Membership ends or is terminated.

What the license does not permit

  • No downloading, copying, recording, screen capturing, or archiving of Content, except where the Platform itself provides an explicit download or save function for that item.
  • No redistribution of any kind. No reposting, reselling, sharing, streaming, publishing, or making Content available to any person who is not entitled to it, whether free or paid.
  • No commercial use of any Content, and no use of Content to train, tune, or evaluate any machine learning or AI system.
  • No removal or alteration of any branding, watermark, or notice.

§ 5. The Goddess Experience, Fictional Characters, AI Generated Content, Entertainment Only

This section states plainly what the Goddess experience is, and what it is not.

  • The Goddesses are fictional characters. They are not real persons, and they do not depict, impersonate, or represent any real, identifiable person.
  • Their conversational replies are AI generated. The Goddesses operate as automated bot accounts within our private Discord community, and their conversation is produced by artificial intelligence in real time. AI generated conversation can occasionally be imperfect, inconsistent, or inaccurate. We deploy safeguards, and every Goddess is instructed to address you within the boundaries you have declared, but you should treat every Goddess interaction as fiction.
  • Everything they say is entertainment and fantasy roleplay. A Goddess is not a relationship, a companion service, or a counselor. Nothing any Goddess says is advice of any kind. Not medical, psychological, therapeutic, legal, financial, or otherwise. Do not rely on Goddess conversation for any real world decision.

You acknowledge and agree that the Goddess experience is fiction you engage with knowingly and voluntarily, that nothing a Goddess says is a statement of fact, a promise, or advice, and that your interpretation of, and your response to, fantasy Content are your responsibility alone. The 18+ and Content Disclaimer states these acknowledgements in full, and they apply to every Goddess interaction.

Consensual erotic hypnosis

Some Content may include immersive audio presented as consensual erotic hypnosis. This material is entertainment and fantasy only. It is not medical or therapeutic treatment, it is not hypnotherapy, and no effect of any kind is promised or guaranteed. Your participation is voluntary at every moment, and you can stop listening at any time. By choosing to listen you represent that you do not suffer from a condition that makes hypnosis or immersive audio Content inadvisable for you, or that you have consulted a qualified professional about it and choose to proceed, and you acknowledge these limits and knowingly and voluntarily assume the risks described in the 18+ and Content Disclaimer, which governs this Content in detail.

Content provenance

HEAVENLY69’s sexually explicit Content consists of original fictional characters that are AI generated and refined through our own human editing and curation. No real human performers appear in it. Persona conversation is AI generated text, and imagery, audio, and video on the Platform are curated by us. AI generated Content is identified as such on this page, throughout the Platform’s policies, and by the clearly automated operation of the Goddess accounts. HEAVENLY69 does not create, host, or permit deepfakes. Our characters are original fictional creations, they are not intentionally modeled on any real person, and any resemblance between any character or item of Content and a real person, living or dead, is unintended and coincidental. We prohibit nonconsensual intimate imagery and deepfakes of identifiable real people, and we promptly remove any depiction shown, upon notice, to be of a real, identifiable person, through the process on the Content Removal and 2257 Statement page. No minors appear in any form, real, drawn, or synthetic, anywhere on the Platform.

Consent is foundational to HEAVENLY69, and it is built into how the Platform works.

  • You confirm you are 18 or older at the age gate before entering.
  • You accept this Agreement by checkbox at your first checkout, with the Terms of Service and the Privacy Policy linked for your review.
  • At onboarding you answer the questions required to enter the personalized Goddess experience, declaring your preferences and your hard boundaries, never as a condition of Membership. The Platform is built to address you within what you have declared, and every Goddess is instructed accordingly. § 5 and § 15 describe the variability inherent in AI generated conversation. You may update your preferences, and the Platform is built to apply the update in the same way.

Each of these confirmations is an affirmative, informed act of consent, given knowingly and voluntarily, and each is recorded. You acknowledge and agree that your entry, your purchase, and your participation are choices you make freely, with full knowledge of what the Platform is.

All Content on the Platform involves consenting adults. HEAVENLY69 is built unisex from the ground up. All genders, orientations, and identities are first class Members, and respect and inclusion are enforced platform rules under the Acceptable Use and Community Conduct Policy.

§ 7. Payment Terms

Cryptocurrency only, processed by NowPayments

All payments to HEAVENLY69 are made in cryptocurrency and are processed by our third party cryptocurrency payment processor, NowPayments (operated by FD Transfers LLC). We do not accept cards, and we store no card data. Nothing relating to HEAVENLY69 appears on any card statement. We do not custody your cryptocurrency. Your wallet is yours. A payment is complete only when the processor confirms settlement of the transaction, and your Membership activates on that confirmation.

Prices and payment windows

The price shown at checkout is the whole price for the Membership period you select. The price shown is final and inclusive of any value added tax or similar transaction tax that HEAVENLY69 is required by law to collect on your purchase, and no such tax is ever added on top of the price shown. All prices are stated in United States dollars, and the cryptocurrency amount you send is the payment processor’s conversion of that dollar price at the moment your invoice is created. Cryptocurrency payments must be sent in the exact amount quoted, within the payment window shown at checkout. Network (blockchain) transaction fees charged by your wallet or the network are your responsibility. You alone control your wallet and the transactions you send from it. You are solely responsible for the accuracy of every transaction, including the address, the network, the amount, and the timing, and you knowingly and voluntarily assume the risks inherent in paying by cryptocurrency, including exchange rate movement between quote and settlement and network congestion or delay. Because you alone control the exact amount you send, sending less or more than the quoted amount is at your own risk. A payment that falls short of the quoted amount is held as a credit toward your order and does not expire, and you may complete it at any time by sending the remainder, or reach us at support@heavenly69.com for help. A small good faith variance, for example from network fees or exchange rate movement, may be accepted at our discretion. A payment above the quoted amount settles your purchase at the tier you bought, and any amount above the quoted price is sent voluntarily, is nonrefundable, and is retained by HEAVENLY69. Transactions that fail, expire, underpay, or overpay are handled as described in the Refund Policy.

All sales are final

You acknowledge and agree that cryptocurrency payments are final and irreversible by nature, and that no chargeback mechanism exists for them. ALL SALES ARE FINAL. HEAVENLY69 does not offer refunds, except as the next subsection provides for consumers in the European Union, the European Economic Area, and the United Kingdom, and with a single narrow exception for discretionary manual adjustments to Affiliate payouts. The Refund Policy is the canonical statement of this rule and is incorporated into these Terms.

European Union and United Kingdom consumers

If you are a consumer in the European Union, the European Economic Area, or the United Kingdom, consumer law grants you a fourteen (14) day right of withdrawal from a distance contract for digital content and digital services. The Services are digital content and digital services supplied immediately on purchase. Where you request immediate access at checkout, you expressly request and consent to immediate performance, and you acknowledge that you thereby lose your fourteen (14) day right of withdrawal. HEAVENLY69 records that consent and acknowledgement. The Refund Policy states this in full, including how any not yet performed service portion is settled. The Refund Policy states this mechanic in full, including the availability of a model withdrawal form, and it controls.

Gift Memberships

Where the Platform offers Gift Memberships, a Gift Membership is a purchase like any other. It is final and nonrefundable, and both the gift and the recipient’s use of it are governed by these Terms and the Refund Policy.

Leak contributions, no fiduciary or special relationship

The Leak contribution available to Bliss Master Members is a voluntary contribution, made for entertainment. You acknowledge and agree that it is final and nonrefundable, that it is a choice you make freely and only within your means, and that no contribution purchases, or can ever purchase, any real relationship, service, or obligation, or creates any entitlement beyond the digital experience itself. Each Leak contribution is a separate, individual purchase. It requires its own fresh confirmation at the moment you make it, and each confirmation is recorded.

Nothing in the Services creates a fiduciary, confidential, therapeutic, advisory, or other special relationship between you and HEAVENLY69 or any Goddess. No statement by any Goddess is a demand for payment or a condition of any experience the Platform does not expressly sell. Every spending prompt within the Goddess experience is fantasy roleplay, delivered within the preferences and hard boundaries you declared at onboarding. Each time you make a purchase or a contribution, you represent that you are of sound mind, that your judgment is not impaired by any substance or condition, that you are under no financial hardship or compulsion, and that you act freely and within your means. HEAVENLY69 provides no financial service of any kind.

Self exclusion. You may direct us in writing at legal@heavenly69.com to disable the Leak and contribution capability for your account. We will honor that direction for the period you state or, if you state none, until you ask us in writing to restore it.

Renewals and cancellation

Memberships run for the period you purchase, monthly or yearly. Because cryptocurrency cannot be withdrawn from your wallet automatically, every renewal requires a new payment initiated by you. We send renewal reminders before your period ends. If you do not renew, your Membership simply ends at the close of the paid period. Nothing further is owed and nothing further can be charged. Affiliates who turn on Renewal Coverage under the Affiliate Program Rules may have their own Membership renewed from their own accrued Commission balance. Coverage is optional and off unless you enable it, it uses only funds you have already earned and never any new payment, and you can turn it off at any time in the Program Dashboard, as those Rules describe. You never need to cancel to avoid a charge. Nothing on the Platform can bill you automatically, so a Member who does nothing is never charged again and keeps access until the paid period ends on its own. Cancellation from your account page is a separate, entirely voluntary choice for a Member who wants their Membership ended early. It takes effect immediately once you confirm it, your access ends at that moment, and you give up the unused remainder of the paid period by your own choice, with no refund, proration, or credit. Cancelling a Membership also ends Coverage renewals of it, because Coverage applies only to an active Membership. The cancellation screen states this before you confirm, and no cancellation occurs without your confirmation. Cancelling is a contractual election under these Terms. It is not the statutory right of withdrawal described earlier in this § 7 for consumers in the European Union, the European Economic Area, and the United Kingdom, and nothing in this subsection waives or limits any mandatory consumer right.

Lawful funds

You represent and warrant that every payment you make uses cryptocurrency that is lawfully your own, from a wallet you own or lawfully control, and that no payment is derived from unlawful activity. We may require verification in connection with suspicious or unusually large transactions, and we cooperate with lawful know your customer and anti money laundering requests, as described in the AML and Crypto Compliance Policy.

Taxes

You are solely responsible for determining, reporting, and paying any and all taxes, duties, levies, and government charges that apply to you, in every jurisdiction in which you are liable, in connection with your purchases, your cryptocurrency transactions, your Affiliate Commissions if you are an Affiliate, and any Global Ranking reward, seasonal prize, revenue share, or other merit based allocation you receive. Any tax the law imposes on HEAVENLY69 as the seller of a purchase is HEAVENLY69’s own responsibility, and the price you paid already includes it. Any amount HEAVENLY69 pays you, whether a Commission, a ranking reward, a prize, a revenue share, or any other reward or allocation, is paid to you gross, in cryptocurrency, to a wallet you own and control. HEAVENLY69 does not withhold, collect, deduct, remit, or account for any tax on your behalf, does not act as your withholding agent, and does not provide tax, accounting, or legal advice. If a law that applies to us ever requires us to withhold or deduct an amount from a payment to you, we may do so, the amount withheld or deducted is treated for all purposes as paid to you, and we owe you nothing further on it. You represent and warrant that you will report and pay whatever your law requires on any amount you pay or receive, and you agree that responsibility for it is yours alone. Where the law that applies to us requires us to obtain tax documentation or identity documentation from you, or to make an information report, we may require it from you and may hold a payout until you provide it.

§ 8. Your Account, Security & One Account

  • You are solely responsible for your account, for the security of the devices you use to access the Services, and for everything done through your account until you notify us as described below. Keep your credentials confidential and use a strong, unique password.
  • One person, one account. Do not create multiple accounts, and do not share, lend, sell, or transfer an account. A Membership is personal to the Member who purchased it.
  • Notify us promptly at support@heavenly69.com if you believe your account has been accessed without your authorization.
  • We protect the Platform with industry standard security measures. No online service can promise perfect security, and we do not.

§ 9. Prohibited Conduct

The Acceptable Use and Community Conduct Policy is a binding part of these Terms and states the complete rules of behavior. The absolute core, restated here because it matters.

  • No sexualization of minors in any form, real, drawn, or AI generated, anywhere, ever.
  • No nonconsensual intimate imagery and no sexual deepfakes of identifiable real people.
  • No harassment, hate, or abuse of other Members or of anyone else.
  • No unlawful use of the Services, and no attempts to probe, disrupt, or compromise the Platform or to misuse the Goddesses.

Violations are grounds for immediate suspension or termination without refund, as described in § 18 and in the Acceptable Use and Community Conduct Policy. HEAVENLY69 reports child sexual abuse material to the National Center for Missing and Exploited Children (NCMEC) and cooperates with law enforcement.

§ 10. Member Submissions

“Submissions” are things you provide through the Services. Community messages, conversation with the Goddesses, onboarding answers, and any other material you post or send. You retain whatever ownership you have in your Submissions. You grant us a worldwide, nonexclusive, royalty free license to host, store, process, reproduce, and display your Submissions within the Services, solely as needed to operate, protect, and improve the Services. Two categories of Submissions are carved out of the “improve” purpose entirely. Your onboarding preference and boundary answers, and your conversation with the Goddesses. We use those only to deliver the experience you have requested, and never to profile you or to improve, tune, or train the Services or any AI model, as described in the Privacy Policy. This license ends when the Submission is deleted from the Services, except for copies retained as required for legal, safety, or security purposes.

You represent and warrant that each Submission is yours to share, is lawful, involves no person under 18, and does not violate anyone’s rights. We may remove any Submission at our discretion, including anything that violates this Agreement.

Submissions from Members and Member to Member conduct are the responsibility of the Members involved. We do not endorse, and we are not responsible for, any Member’s Submissions or any conduct between Members, and we moderate the community at our discretion without assuming any duty to do so. To the fullest extent applicable, we claim the protections of Section 230 of the Communications Decency Act (47 U.S.C. § 230) for Member and other third party content. This paragraph addresses Member and third party content only. The Goddesses’ own AI generated Content is addressed in § 5 and in the 18+ and Content Disclaimer, including its crisis and no reliance provisions.

If you send us feedback or suggestions about the Services, we may use them without restriction or compensation.

§ 11. Intellectual Property

The Services and the Content are owned by us or our licensors and are protected by intellectual property laws worldwide. HEAVENLY69, H69, the Goddess names and personas, and the Platform’s distinctive design are our trademarks and trade identity. The Goddesses and the Platform’s other characters are original creative works of HEAVENLY69, created through its own process, and the Content is refined through our own human editing, curation, selection, and arrangement. Human authored Content, and the human edited and human curated elements of the Content, are protected original works whose copyright is owned by us or our licensors. As to purely AI generated conversational text standing alone, our rights rest on our trademarks, on our original character designs, personas, and branding, and on the human authorship embodied in our editing, curation, selection, and arrangement of the Content as a whole, a protectable original compilation, rather than on copyright in raw, unedited AI output. Except for the limited license in § 4, no right, title, or interest in the Services or Content is transferred to you. Copyright complaints are handled under our DMCA and Copyright Policy, which includes a notice and takedown process and a designated agent.

§ 12. Third Party Services

Discord

The HEAVENLY69 community operates within a private server on Discord, a platform we do not own or control. Membership is a product of the Platform. Access to our Discord community is a feature of Membership, not the sale of any Discord asset. To join the community you need your own Discord account, and your use of Discord is governed by Discord’s own terms and community guidelines in addition to this Agreement. Within our server.

  • The Goddesses are automated bot applications, clearly operating as AI personas, and they comply with Discord’s rules.
  • All erotic content and conversation is confined to 18+ age restricted spaces, and to direct messages only with adult Members who have confirmed their age and opted in.
  • We collect only the minimal Discord related data needed to run the Services, your Discord user ID, your onboarding answers, and the messages you direct to the Goddesses, we use it only to operate the Services, and we do not sell it. The Privacy Policy describes this data and how to request its deletion.

Discord’s availability is outside our control, and interruptions of Discord are not a failure of the Services by us.

NowPayments

Payments are processed by NowPayments (operated by FD Transfers LLC) under its own terms and privacy policy. When you pay, NowPayments processes the transaction data needed to complete it. We will notify NowPayments of illegal end user activity where required, and we cooperate with its lawful compliance requests. As the merchant, HEAVENLY69 is solely responsible for the legality of its own Content, and it enforces its own 18+ age gate and any user verification that applicable law requires. The Privacy Policy describes the payment data flow.

§ 13. Affiliate Program

HEAVENLY69 operates a capped affiliate and referral program, 10,000 slots worldwide, with real commissions paid in cryptocurrency and public seasonal leaderboards. Participation is optional, requires acceptance of the Affiliate Program Rules at signup, and is governed by those Rules and the Global Ranking Rules, both incorporated into this Agreement for Affiliates. Discretionary manual adjustments to Affiliate payouts are the single exception to the no refund rule, as stated in the Refund Policy.

§ 14. Privacy

HEAVENLY69 is privacy first by architecture. Cryptocurrency payments, no card statements, minimal first party cookies, no third party ad networks, and no sale of personal data. The Privacy Policy is the canonical statement of what we collect, why, and your rights, and it is incorporated into this Agreement.

§ 15. Disclaimers of Warranties

The Services and all Content are provided “as is” and “as available”. To the maximum extent permitted by applicable law, we disclaim all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error free, that AI generated conversation will be accurate or consistent, or that any Content will meet your expectations. The Services are entertainment. You use them at your own choice and risk.

No reliance. Assumption of risk. You acknowledge and agree that you have not relied, and will not rely, on any statement, promise, or representation not expressly set out in this Agreement, whether made by a Goddess, within the Content, or anywhere else. You knowingly and voluntarily assume all risks arising from your use of the Services and your consumption of the Content, including adult fantasy Content, AI generated conversation, hypnosis and immersive audio, and payment in cryptocurrency, as further described in § 7 and in the 18+ and Content Disclaimer.

AI output and psychological response. AI generated Content and conversation may be unexpected, unsettling, inconsistent, or erroneous despite the safeguards we deploy. To the maximum extent permitted by applicable law, you knowingly and voluntarily assume the risks of your voluntary consumption of AI generated Content, including the risk of unexpected emotional or psychological responses, and you release us from claims arising from that voluntary consumption. This release does not extend to liability that cannot lawfully be excluded or limited, as § 16 provides, and it does not waive any mandatory consumer protection right that the law of your country of residence grants you and does not permit to be waived.

Safety features create no duty. Any safety, moderation, boundary enforcement, or similar protective feature of the Services is provided voluntarily, as a courtesy and not as an obligation. Such features may change or be discontinued at any time, and neither their presence nor their operation creates any duty on our part to monitor Content or conduct, to intervene in any interaction, or to rescue, protect, or supervise any person.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

§ 16. Limitation of Liability

To the maximum extent permitted by applicable law.

  • Neither we nor our owners, officers, employees, contractors, licensors, or suppliers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or cryptocurrency value, arising out of or relating to the Services or this Agreement, even if advised of the possibility of such damages.
  • Our total aggregate liability for all claims arising out of or relating to the Services or this Agreement will not exceed the total amount you paid to us for the Services in the twelve (12) months before the event giving rise to the claim.

These limitations apply regardless of the theory of liability, whether contract, tort, negligence, strict liability, or otherwise. These limitations are fundamental to the bargain between you and us, and they survive any failure of the essential purpose of any remedy and the unenforceability of any other provision of this Agreement. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. In that case the unenforceable part of this section severs cleanly in that jurisdiction, the remainder of this section and of this Agreement stands, and our liability is limited to the greatest extent permitted by applicable law. Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited, including, where applicable law so provides, liability for gross negligence, willful misconduct, or fraud, and nothing in this Agreement waives any mandatory consumer protection right that the law of your country of residence grants you and does not permit to be waived.

§ 17. Indemnification

You will indemnify, defend, and hold harmless HEAVENLY69 and its owners, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or relating to, (a) your breach of this Agreement, including the policies it incorporates, (b) your Submissions, (c) your unlawful use of the Services, or your use of them in violation of any law that applies to you, including any age, age verification, or eligibility requirement of the place from which you access them, (d) any untruthful or inaccurate information or representation you provide to us, including any misrepresentation of your age, (e) your violation of any rights of another person, or (f) if you participate in the affiliate program, your promotional or referral activity in breach of the Affiliate Program Rules. We may assume the exclusive defense of any matter subject to indemnification by you, in which case you will cooperate with our defense. This indemnity does not apply to the extent a claim arises from our own gross negligence or willful misconduct.

§ 18. Suspension and Termination

By you

You may stop using the Services at any time, and you never need to cancel to avoid a charge, because nothing can bill you automatically and a Membership you do not renew simply ends at the close of its paid period. You may also choose to cancel your Membership early from your account page. Cancellation is voluntary and takes effect immediately once you confirm it. Your access ends at that moment, and you give up the unused remainder of the paid period by your own choice, with no refund, proration, or credit. Cancelling is a contractual election, not the statutory withdrawal right described in § 7, and it waives no mandatory consumer right. See the Refund Policy.

By us

We may suspend or terminate your access, in whole or in part, if you breach this Agreement, if your conduct creates risk or possible legal exposure for us or for other Members, or where required by law. Violations of the zero tolerance prohibitions restated in § 9 and in the Acceptable Use and Community Conduct Policy result in immediate termination, and other violations are enforced proportionately as that Policy describes. Termination for misconduct forfeits the remainder of any paid period, and no refund is given.

Effect of termination

On termination, your license under § 4 ends and your access to Member areas and the community closes. Sections that by their nature should survive termination do survive, including §§ 4 (license restrictions), 10, 11, 15, 16, 17, 20, and 21. Data deletion after termination is handled under the Privacy Policy.

§ 19. Changes to the Services and to These Terms

The Services evolve. We may add, change, retire, or replace features, Content, and personas, and we may update pricing for future periods (never for a period you have already paid). We may also discontinue the Services in whole or in part. If we discontinue the Services entirely, we will give reasonable advance notice by reasonable means, and we will handle any Membership period you have already paid for as required by applicable law. We may also revise these Terms. If a change to these Terms is material, we will give notice by reasonable means, such as email or a notice within the Services, before it takes effect, and we will update the effective date at the top of this page. A material change to § 20 (dispute resolution) or to §§ 15, 16, or 17 (warranties, liability, and indemnification) binds you only after you affirmatively reaccept it by a recorded click. Until you do, the prior version of those sections continues to govern between you and us. Every other change applies prospectively. Your continued use of the Services after it takes effect is your acceptance of it, and if you do not accept it, stop using the Services before it takes effect. Our records include the version and the timestamp of the Terms you accepted, and both you and we may rely on those records.

§ 20. Governing Law & Dispute Resolution

This section governs how disputes between you and HEAVENLY69 are resolved. Read it carefully. It requires most disputes to be resolved by binding individual arbitration, it waives class actions and jury trials to the extent the law allows, and it gives you the right to opt out of arbitration within thirty (30) days. If you are a consumer whose mandatory law does not permit parts of this section, those parts do not apply to you, as the consumer carve out below provides.

Governing law

HEAVENLY69’s formal operating entity is being established. Upon its establishment, these Terms, and any dispute arising out of or relating to them or the Services, will be governed by the laws of that entity’s jurisdiction of incorporation, without regard to its conflict of law rules, and we will update this section and the effective date of these Terms accordingly. Until then, these Terms are construed and applied according to their own written provisions. If you are a consumer, this choice of law does not deprive you of the protection of any provision that cannot be derogated from by agreement under the law of your country of habitual residence, and nothing in this section waives, or asks you to waive, any mandatory consumer protection right that such law grants you and does not permit to be waived.

Mandatory informal resolution first

Before commencing any arbitration or court proceeding, the party raising the dispute must first send the other an individualized written notice describing the dispute and the resolution sought. Your notice must be sent to legal@heavenly69.com, must identify you and your account, and must be personal to you. A notice sent on behalf of multiple persons, or by anyone other than you or your authorized individual representative, does not satisfy this requirement. For thirty (30) days after the notice is received, you and we will attempt in good faith to resolve the dispute informally, including by conferring individually if either party requests it. Completing this process is a mandatory condition precedent to commencing any arbitration or court proceeding, and the parties agree that a proceeding commenced without completing it may be dismissed or stayed until it is completed. We follow the same process before bringing a claim against you.

Binding individual arbitration

Except as expressly carved out in this section, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with HEAVENLY69 that is not resolved informally will be resolved by final and binding arbitration between you and HEAVENLY69, on an individual basis only. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, by JAMS under its consumer arbitration rules and minimum standards, or by an equivalent established provider under equivalent consumer rules, in each case as modified by this section. The arbitrator will be neutral, the arbitration will be conducted in English, and any hearing will be held by videoconference or, where the applicable consumer rules entitle you to one, at a location reasonably convenient to you. The seat of the arbitration will be the jurisdiction of incorporation of HEAVENLY69’s operating entity once established, and this section will be updated when it is in place. Fees and costs are allocated as the applicable consumer rules provide. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, or enforceability of this arbitration agreement, except that only a court may decide the enforceability of the class action waiver below. Judgment on the award may be entered in any court of competent jurisdiction.

What arbitration does not cover

Three carve outs apply. First, either party may bring an individual claim in small claims court, in a venue where that court has jurisdiction, if the claim qualifies there. Second, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property or to stop unauthorized access to or use of the Services. Third, nothing in this section prevents you from reporting a matter to, or seeking relief from, a consumer protection agency, data protection authority, or other regulator.

Class action and representative action waiver

To the maximum extent permitted by applicable law, you and HEAVENLY69 each waive the right to bring or participate in any class action, class arbitration, collective or consolidated proceeding, private attorney general action, or other representative proceeding. Disputes will be resolved only on an individual basis, and the arbitrator may award relief only to the individual party who brought the claim, and only to the extent necessary to resolve that party’s individual claim. This waiver is severable. If it is held unenforceable as to a particular claim or a particular request for relief, then that claim or request, and only that one, shall be severed and may proceed in a court of competent jurisdiction, while all remaining claims proceed in arbitration.

Jury trial waiver

If any dispute proceeds in court rather than in arbitration, whether because you opted out, because a carve out applies, or because the arbitration agreement is found unenforceable, you and HEAVENLY69 each waive the right to a trial by jury to the maximum extent permitted by applicable law.

Your right to opt out of arbitration

You may opt out of the arbitration agreement and the class action waiver in this section, with no effect on your Membership or on any other part of this Agreement, by sending written notice to legal@heavenly69.com within thirty (30) days after you first accept these Terms. The notice must state your name, the email address on your account, and your decision to opt out of arbitration. If you opt out, disputes between you and HEAVENLY69 will be resolved in court under the remainder of this section, and neither party will be bound by the arbitration agreement or the class action waiver.

Mass filings

If twenty five (25) or more arbitration demands raising similar claims are brought against HEAVENLY69 within ninety (90) days by the same counsel or by coordinated counsel or organizations, then, notwithstanding anything else in this section. The demands will be administered in staged batches rather than all at once, beginning with a single batch of up to ten (10) demands, selected in equal number by each side, that proceed as bellwether arbitrations. The parties will then mediate the remaining demands in good faith, informed by the bellwether outcomes, before further batches are administered. Filing, administration, and arbitrator fees for demands beyond the current batch come due only when those demands actually proceed, and all applicable limitation periods are tolled for filed demands while this process runs. This subsection exists so that mass filings are resolved on their merits rather than through fee leverage, and it applies equally to demands brought by HEAVENLY69.

Consumers in the European Union, the European Economic Area, and the United Kingdom

If you are a consumer in a jurisdiction whose law does not enforce a pre dispute agreement to arbitrate consumer disputes, or a class action waiver, against a consumer, including the European Union, the European Economic Area, and the United Kingdom, then the arbitration agreement and the class action waiver in this section do not apply to you. They sever cleanly and completely, the remainder of this section and of this Agreement is unaffected, and any dispute between you and us may be brought before the courts that mandatory law makes competent for you, including, where your law so provides, the courts of your country of habitual residence.

Time to bring claims

To the maximum extent permitted by applicable law, any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim accrues, or it is permanently barred. Where the law that applies to you does not permit the limitation period to be shortened by agreement, or sets a longer minimum period, the shortest period that law permits applies instead.

Forum for court proceedings

Any dispute that proceeds in court under this section will be brought in a court of competent jurisdiction consistent with the mandatory law that applies to you. Upon establishment of HEAVENLY69’s operating entity, the courts of its jurisdiction of incorporation will have jurisdiction over such disputes, subject to any mandatory right you hold as a consumer to bring or defend proceedings in the courts of your country of habitual residence.

§ 21. General Provisions

  • Entire agreement. This Agreement, comprising these Terms and the policies they incorporate, is the entire agreement between you and us about the Services and supersedes all prior understandings.
  • Severability. Reformation. If any provision of this Agreement is held invalid or unenforceable, the court or arbitrator shall reform it to the minimum extent necessary to make it enforceable while preserving its intent as closely as the law allows, and shall sever it only if reformation is not possible. The remainder of this Agreement remains in full force.
  • No third party beneficiaries. This Agreement is for the benefit of you and HEAVENLY69 only. It creates no right or remedy in any other person, and no person other than you and HEAVENLY69 may enforce any of its provisions.
  • No waiver. Our failure to enforce a provision is not a waiver of it.
  • Assignment. You may not assign or transfer this Agreement or your Membership. We may assign this Agreement in connection with a merger, acquisition, reorganization, or sale of assets, subject to the Privacy Policy’s commitments.
  • Notices. We may give notice by email to the address on your account or by notice within the Services. Legal notices to us go to legal@heavenly69.com, which is our authoritative channel for legal correspondence.
  • Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including outages of third party services, blockchain networks, or infrastructure.
  • Headings and language. Headings are for convenience only. If this Agreement is translated, the English version controls.

§ 22. Contact

HEAVENLY69. For legal notices, disputes, privacy and data requests, and compliance matters, reach us at legal@heavenly69.com. For billing, payment, and account help, reach us at support@heavenly69.com. Both addresses reach the same team, and using the one that fits your question simply gets you to the right place faster.

Questions about these Terms? Write to legal@heavenly69.com and we will answer plainly.

This page was last updated on July 27, 2026.